Terms & Conditions

FH KNIVES sells wholesale for resale only. All new customers, must have a Tax-ID number or a copy of a business license on record to process all order. You must be 18 years of age to place an order.

ACCOUNT INFORMATION:

  • Name
  • Billing Address
  • Shipping Address
  • Contact Person
  • Type of Business
  • Phone/Fax Number
  • Email
  • Tax ID Number

HOURS: Hours of operation are Monday through Friday 8:30 AM to 5:30 PM (Eastern Standard Time). We are closed for lunch 12:00 PM to 12:30 PM. Online orders are accepted 24 / 7.

ORDERS: Minimum order accepted is $50.00 of shippable merchandise. Backordered items also must meet the $50.00 minimum. Orders on Phone ONLY 832-539-2016, online www.fhknives.com, email orders to sales@fhknives.com

 

HANDMADE PRODUCTS:

The beauty of handmade products is that each piece is unique and different from one another. There may be slight imperfections & they are sold As-Is

 

DISCOUNT POLICY:

Effective immediately this price list supersedes all previous price lists. Prices are subject to change with or without notice. Discounts are available based on the shipment total (discounts apply to shippable merchandise only:

  • Shipment total $101 – $250: 5% OFF
  • Shipment total $251 – $500: 10% OFF
  • Shipment total $501 – $1000: 15% OFF
  • Shipment total $1001 – and over: 20% OFF

 

PAYMENT TERMS: 

We accept the following types of payment:

  • Visa.
  • Master Card.
  • Discover.
  • American Express.
  • Wire Transfer.

There is no surcharge for using your credit card to make purchases. 

Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed before shipment of your order. For credit card orders, credit card authorization form must be signed and on file prior to order processing.

 

NOTE: 

FH KNIVES reserves the right to deny credit to any applicant or revoke terms at any time. In the event FH KNIVES is required to employ counsel to enforce these terms and conditions, FH KNIVES shall recover its reasonable attorney’s fees and costs incurred in any litigation.

 

SHIPPING TERMS: 

Any orders received before 10:00 AM are usually shipped the same day, provided the product ordered is in stock. Orders received after 10:00 AM will be shipped the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Shipping can be delayed beyond one day.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by FH KNIVES or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Should the shipping charges differ greatly in price the extra charge may be charged to you at FH KNIVES desecration.

RETURNS: 

FH KNIVES allows customers to return any item within 30 days of purchase that is new, still in the box, and never been opened, but the customer will be charged a 15% restocking fee and will be required to pay all shipping fees. The customer must call or Submit a Support Ticket to inform us of the return and obtain a return authorization number (RA#). There will be no refund for items returned without an RA#. The refund will be credited to the customer within 7 days of receipt of the returned goods. The payment will be refunded by the same payment method that was used at the time of purchase.

Damaged Products:

FH KNIVES works hard to package your order as good as possible to prevent damage during shipping. If you receive a damaged or defective product, save all packaging materials that arrived with your order then contact us no later than 72 hours after receiving such order.

ORDER VERIFICATION: 

Orders are subject to verification and acceptance before shipping.

CATALOG ERRORS: 

Extreme care and effort is made to avoid errors in catalogs, price sheets, specification sheets and on the official www.fhknives.com website. FH KNIVES reserves the right to void or change any prices, product information, specifications, country of origin or description without notice. Dimensions of items are subject to change. Colors may vary, images are for illustration purposes only.

RELEASE, ASSUMPTIONOF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: 

By purchasing any items sold by FH KNIVES, the buyer expressly warrants that he/she is in compliance with all applicable International, Federal, State, and Local Laws and regulations regarding the purchase, ownership, and use of item. It shall be the buyer’s responsibility to comply with all International, Federal, State, and Local Laws governing the sale of any items listed, illustrated or sold.

The buyer expressly agrees to indemnify and hold harmless FH KNIVES, for all claims resulting directly or indirectly from the purchase, ownership or use of the item in violation of applicable International, Federal, State, and Local Laws or regulations or from any misuse or mishandling.

FH KNIVES, does not warrant that a person may legally purchase, possess, or carry any specific items offered, according to federal, state or local laws. FH KNIVES, makes no representation or warranty, express or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the item for use or any particular purpose.

By acceptance of the item, purchaser agrees that FH KNIVES shall have or has no liability to purchaser or any person whatsoever for any claim, loss, injury damage or expense arising from handling, use, display, or storage of the item. 

Should any shipments be confiscated, FH KNIVES, will be held harmless, and assume no liability for the merchandise.

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